Privacy Policy

Who We Are

Pin Media Studios ("we," "us," or "our") is an influencer marketing and digital services agency. Our website is pinmediastudios.com. This Privacy Policy explains how we collect, use, and protect information when you use our website or submit an inquiry through any of our contact or service forms.

Information We Collect

We collect information you provide directly when you submit a form on our website, including:

• Name and contact information (email address, phone number)
• Business or brand name
• Social media handles, account usernames, or profile links
• Details about your inquiry or campaign goals
• Budget ranges and campaign preferences
• For account recovery, reputation, review-removal, or shadowban-related services: links to the accounts, content, or reviews in question
• Screenshots or images you choose to upload to illustrate your issue — for example, a ban notice, a flagged or shadowbanned account, or a review you want addressed
• Any other details you choose to provide that are specific to the service you are inquiring about

We do not collect payment information through our website. We do not collect sensitive personal information such as government ID numbers or financial account details.

How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry and provide our services
• Deliver the specific service you request (such as account recovery, username acquisition, reputation management, or review removal)
• Communicate with you about potential or active campaigns
• Maintain internal records of our business relationships

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Form Submissions

When you submit a form on our website, your information is transmitted securely, delivered to our internal team by email, and stored in a private Google Sheet accessible only to Pin Media Studios team members. Aside from the service providers described below, who process this data on our behalf, your submission data is not shared with any third party.

Cookies and Analytics

Our website uses Google Analytics to understand how visitors use our site (such as which pages are visited and general traffic patterns). This data is aggregated and does not personally identify you. When you first visit, you can accept or decline analytics cookies using the consent banner shown on our site.

We do not use advertising cookies or sell data to ad networks.

Service Providers

We rely on a small number of trusted third-party tools to operate our website and process inquiries — including Google Workspace, Gmail, and Google Sheets (to receive and store form submissions), Airtable (to organize campaign and inquiry records), and Google Analytics (to measure site usage). These providers process data on our behalf and are not permitted to use it for their own purposes. We do not sell your information to any third party.

Data Retention

We retain inquiry and contact information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. If you would like your information removed from our records, please contact us at the address below.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, contact us at the email below and we will respond within 30 days.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.